Schedule an Appointment

We know that your time is valuable, so for your convenience we let you schedule a time to engage a CUB Agent waiting to assist you. Complete and submit the form below and we will call to confirm how Caribbean Union Bank can best assist you:

Financial Tools & Calculators

Caribbean Union Bank Lending Rate is 10% typically called our Prime Rate.

The rate offered to you will depend on your credit history both with CUB and other financial institutions.

Please note that this rate can be increased or decreased dependant on the results of our independently conducted Credit cheques.

Persons with an UNFAVORABLE credit history may receive a rate higher than Prime (10%). Please call one of our officers for more information.

Use our savings calculator and see how a consistent approach to saving can make your money grow. When you decide to save for that deposit on a house, a car, or even retirement, the savings calculator will help you determine the right amount to save on a regular basis to achieve your goal.

Our basic savings rate starts at 2%. Please contact / visit us for more information

Account Opening Requirements

Personal Accounts

• Two (2) pieces of valid Government issued Identification
• Proof of Address (utility bill, rental agreement, Voter’s ID)
• Job Letter
• Bank Reference Letter (conditional)
• Completed & Signed Account Opening Form (bank provided)
• Signed Financial Services Agreement (bank provided)

Schedule an appointment

Business Accounts

Authorized Signatories, Beneficial owners(s)/Director (s) to the Account(s) are required to provide: –

• Completed and signed Account Opening form (provided)
• Signed Financial Agreement (provided)
• Completed and signed Resolution of Banking & Security
• Two pieces of valid Government issued ID (Passport, Electoral Card and Drivers License).
• Utility bill or rental agreement to confirm current address (Note it must be in the name of the account holder.)
• Job Letter

Copies of the following corporate legal documents:-

• Certificate of Incorporation
• Certificate of Good Standing (if formation is older than one year)
• Memorandum and Articles of Association (with subscribers’ seal or stamp).
• Registered or Bearer Shares.  If bearer, Director’s attestation to beneficial  ownership
• Business Plan
• Subscribers’ appointment of initial directors and amendments thereafter

Upon review of the documents and the completion of our due diligence process, we will confirm the establishment of the account via the communication preference indicated on your application.

Schedule an appointment

Loan Requirements

Personal Loan

• Proof Of Address (No older than three months)
• Two valid Government issued ID’s
• Job Letter
• Invoice / Supporting Documents for Loan Request
• Signed Sale Agreements (As required)
• Bank Reference Letter
• For Land purchases a valuation will be required from Bank approved Valuators

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Rates and Fees

We are hopeful to provide a PDF detailing current fees.

E-Statements

In addition to our commitment to providing convenience and superior service, we have a responsibility to preserving the environment. Caribbean Union Bank’s monthly electronic bank statements provide many benefits including:

• Archive your electronic statements online
• View, save or print an electronic version of your statement that looks just like the paper version you currently receive
• Protect access to your E-Statements using a secure account log in
• Notifications will be emailed to you when a new statement is available

You can reduce paper, conserve resources and save a tree. Best of all this service is Free!

Download and complete the application form and deliver it to our Friar’s Hill or Jolly Harbour branch. If you are already signed up please sign-in below.

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Automated Teller Machines

At Caribbean Union Bank we cater for everyone, including you – the on-the-go client. Our Automated Teller Machines (ATMs) network allows you to bank at your convenience. We have even installed a drive through ATM at our Friar’s Hill premises so that you do not have to leave the comfort of your vehicle or worry about parking. And best of all, all ATM transactions are absolutely free. Once you open any account with us, you will automatically receive an ATM card and be signed on to our ATM network. Enjoy access at your convenience … the Better Way!

Our ATMs can be found at:

100 Global Financial Centre
Friars Hill Road
P O Box W2010
St John’s
Antigua

Jolly Harbour
St Mary’s
Antigua

Wire Transfer

At Caribbean Union Bank, we use state of the art technology to wire funds to any location in the world.Moreover, we can provide same day movement and immediate availability of funds to anywhere in North America once processed before 1pm. For all other transfers, the recipient would be able to access the funds the following business day.

Our Friar’s Hill and Jolly Harbour branches provide flexible transfer options that include one-time transfers and recurring transfers. The information can be saved for future use. The funds, however, must be immediately available in your account in order to complete the transfer. Additionally, certain transfer fees apply for each transfer request. This fee covers the paperwork and fees required by the sending bank and the receiving bank.

So enjoy a faster, safer and more efficient wire service transfer … the Better Way!

Information required for International Wire Transfers:

• Foreign Currency Amount
• Receiving Bank Name
• Receiving Bank Address
• SWIFT Code or Routing Number (if available)
• IBAN (generally for Euro payments)
• Bank, Branch or Sort Code (if applicable)
• Name on the Account (Beneficiary)
• Address of Beneficiary
• Beneficiary Account Number

As a CUB customer you can receive wire transfers directly to your account.

Payroll Services

Our simplified payroll solutions give your employees immediate access to their payand can help you spend less time on your payroll processes, and more time running your business. Choose from our convenient, full-service payroll solutions that will help streamline payroll administration and reduce costs and save you time.Payment for this service can be made by cheque or by debiting the company’s payroll account.

Electronic Processing
You can process payroll quickly and easily with our simplified, full-service online solution.Enjoy greater convenience and peace of mind with our secure and hassle-free way for businesses to process payroll.

Manual Payroll Processing
If you prefer a more traditional approach you can send us a listing with employee names, account numbers and payroll amounts to be credited. Our payroll officers will work closely with you throughout each payroll cycle for guaranteed customer satisfaction. Payroll can be reported via fax or email.

Direct Deposit
Save time with direct deposit. Eliminate the risk of lost cheques, and avoid employees standing in line at the bank on payday during work hours. This service also makes the reconciliation process simple, and employee accounts are credited quicker than if the cheque was received by hand and deposited on the same day.

Night deposit

Caribbean Union Bank (CUB) offers an exciting service that allows for 24/7 banking. We offer a night depository at our Friar’s Hill and Jolly Harbour branches for activities that occur outside normal business hours.

Using a bank deposit bag, you may drop your deposits in the through-the-wall night deposit box, using the access key we have issued you. The deposit box is located outside the main entrance.

• Lock bags will be required for all deposits.
• A completed deposit slip must be included with each deposit.
• A completed Source of Funds Declaration must be included with each deposit exceeding XCD $25,000.00.
• Your account will be credited the following business day.
• Annual Fee XCD$140.00. Additional bags are $75 per bag.

No matter when you decide to make your deposits, you can feel comfortable knowing your deposits are safe within the bank. To begin making after hour’s deposits, just visit one of our conveniently located branches. Our operations staff will help you make all the arrangements.

Depository Agreement

Safe Deposit Box

So here’s a fun fact: What most people call a “safety deposit box” is actually a safe deposit box. Because the first two syllables of safe-deposit box sound like ‘safety’ when said out loud, the mishearing, created the incorrect term of ‘safety’ deposit box.

So why should you get a safe deposit box? It’s actually a type of safe where you can store valuables, especially the ones that you don’t use often, like jewellery, rare collections, degrees, electronic files and important receipts. The safe deposit boxes are available in various sizes: extra small, small, medium, large and extra-large. At an affordable rate, with two free visits per month and a mere XCD$10 thereafter, securing your items of great financial value and sentimental importance with a CUB Safe Deposit Box is …the Better Way!

Safe Deposit Box Application

Merchant Services

Merchant Network: Becoming a CUB Merchant represents important benefits for your business and customers. Customers who carry Visa/MasterCard trust their card and enjoy having the option and convenience to use it when paying for their purchases at the merchants they prefer. This means that becoming a Visa/MasterCard Merchant will allow you to access a larger customer base and generate more sales, which, in turn, will yield more profits.

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Acceptance Procedure: Visa/MasterCard transactions are processed in two very different environments. In some cases, the card is present at the point of transaction. In other cases, the card is not present. Each of these environments offers merchants an opportunity to provide better customer service and control risks.

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Chargebacks: A chargeback is a reversion, in whole or in part, of the dollar value (financial obligation) represented by a given transaction by the card Issuer against the merchant’s institution or Acquiring bank (CUB). Due to the fact exceptions can be costly, it is important Visa/MasterCard Merchants understand what chargebacks are, why they occur, what they should do when they receive one, and how to prevent them.

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Card Services

• Visa Classic
• Visa Gold
• Visa Corporate

Savings Accounts

Just like our Priority and Prestige Chequing accounts, you’ll enjoy free telephone and internet banking. But that’s not all. All ATM transactions are also free. And with very good interest rates, starting from 3%, it won’t be long before your savings account begins to grow, and grow, and grow . . . .

* Note: There is no monthly fee for either type of account

Current / Chequing Accounts

With any Caribbean Union Bank checking account, customers enjoy unparallelled flexibility, convenience and safety while conducting their banking. Be enriched with our complimentary user-friendly Internet and Telephone banking facilities. You will never have to stand in a long queue again just to transfer funds between CUB accounts or to pay utility bills. Kindly view the table below to see which type of account best meets your needs, and feel free to engage one of our Experience Agents for any additional assistance.

Night deposit

Caribbean Union Bank (CUB) offers an exciting service that allows for 24/7 banking. We offer a night depository at our Friar’s Hill and Jolly Harbour branches for activities that occur outside normal business hours.

Using a bank deposit bag, you may drop your deposits in the through-the-wall night deposit box, using the access key we have issued you. The deposit box is located outside the main entrance.

• Lock bags will be required for all deposits.
• A completed deposit slip must be included with each deposit.
• A completed Source of Funds Declaration must be included with each deposit exceeding XCD $25,000.00.
• Your account will be credited the following business day.
• Annual Fee XCD$140.00. Additional bags are $75 per bag.

No matter when you decide to make your deposits, you can feel comfortable knowing your deposits are safe within the bank. To begin making after hour’s deposits, just visit one of our conveniently located branches. Our operations staff will help you make all the arrangements.

Depository Agreement

Forms

At Caribbean Union Bank, we understand that sometimes our customers require efficient and reliable solutions.

To help you along your way , we have made it easy for you to download and complete many of our forms then submitting them  electronically to our Operations department via [email protected]. This process further demonstrates that Caribbean Union Bank truly is Banking the Better Way.

PDF Forms

• International Wire Transfer
• Individual Account Application Form
• Joint Account Application Form
• Standing Order Request
• Credit Card Application
• Source of Funds
• Night Depository Application
• Internet Banking Form-Corporate
• Internet Banking Form-Personal