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Caribbean Union Bank
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  • Home
  • Personal Banking
    • Overview
    • Personal Accounts
      • Savings Accounts
      • Savings
        • Junior Savers
        • Retirement
        • Certificates of Deposits(CDs)
      • Current / Chequing Accounts
      • Loans
        • Mortgages
        • Vehicle Loan
        • Land Loan
        • Consumer Loans
      • Credit and Debit Cards
      • Online Banking
    • Personal Deposit Accounts
      • Demand Deposit Accounts
  • Business Banking
    • Overview
    • Business Accounts
      • Corporate Chequing & Current Account
      • Corporate Savings Account
      • Certificates of Deposits (CDs)
    • Corporate Loans
    • Merchant Services
    • Credit Card
    • Corporate Business Online Banking
  • Products & Services
    • Current / Chequing Accounts
    • Corporate chequing Account
    • E-Statements
    • Merchant Services
    • Card Services
    • Automated Teller Machines
    • Safe Deposit Box
    • Night Deposit
    • Wire Transfer
    • Payroll Services
    • Drive-Thru Teller
    • Forms
    • Financial Tools and Calculators
  • Discover CUB
    • CUB Profile
    • FAQ’s
    • Leadership Team
      • The Board of Directors
      • The Management Team
    • Careers
    • Schedule of Fees
    • Banking Licence
    • Financial Statements
  • Contact Us
FAQ’s
  • CUB Profile
  • FAQ’s
  • Leadership Team
    • The Board of Directors
    • The Management Team
  • Careers
  • Schedule Of Fees
  • Financial Statements
  • Annual Reports
  • Banking Licence

Loans:

Do I need to have an account with CUB to get a loan?

If you do not have an account, you can apply for a loan; however, once a loan application is approved a CUB account will be required for loan servicing.

I've never heard about Caribbean Union Bank. Who are you?

Caribbean Union Bank, founded on December 9, 2005, is an indigenous commercial bank, focusing first and foremost on the delivery of excellent banking and financial services and the creation and maintenance of wealth for our clients. CUB is also committed to the distribution of banking and financial information and financial counselling. Our recipe for sustainable growth, which includes a blend of traditional banking with modern technology, combined with a talented and experienced management team and staff, is a testament to our ongoing success.

What kind of loans do you offer?

We offer loans for small businesses and general business purposes, medical emergencies, education, new or used vehicle purchase, vacation/travel, debt consolidation, home repairs, mortgages and land purchases.

Is a deposit required for loans?

For some loan facilities a deposit is required, however the amount may be negotiable. For unsecured loans up to a certain amount, no deposit is required. Contact the Credit Department for more information. contact us

How long is the repayment term?

Repayment periods can range from as low as one (1) year for small personal loans to thirty (30) years for mortgages.

Credit Cards:

How can I make a payment to my card account?

You can visit our Friars’ Hill or Factory Road branches to make payments. For your added convenience, yo can log on to our online banking platform and process a credit card payment from any of your CUB accounts. Payments processed online should allow for as much as two (2) business days for the payment to be applied. We also offer standing order services, which for a nominal monthly fee, can be used to make automatic monthly payments to your card account.

How do I add an Authorized User to my credit card account?

You will need to complete the section on the Credit Card Application form titled Co-Applicant and sign the form as the Primary Cardholder. The form should be submitted to the Credit Department, along with two copies of the Authorized User’ identification.

What do I do when I suspect my account information has been compromised or my card is lost or stolen?

You should report it to the Card Services Department immediately at 268 481-8250 or send an email to [email protected]. A Card Services Representative will block your existing card and promptly order a replacement card upon your confirmation.

Why do I need to notify the Bank when I am traveling?

You should notify the bank when you are traveling to ensure there are no disruptions with your ability to use your card. These disruptions could occur due to fraud parameters set by the Bank or VISA to protect your account. By informing the Bank, we can tailor these parameters to facilitate your travel for a specific period of time.

Retail Banking:

How do I open a savings account?

It is quick and easy to open a savings account with Caribbean Union Bank. All that is required from you is: • Two (2) valid pieces of Government issued Identification • Proof of Address • Job Letter • Funds to open account

Can I wire funds internationally?

At Caribbean Union Bank we cater to all your banking needs including wire transfers. Make secure regional and international transfers from your account with us. You can complete the process online or visit any one of our branches where we will be happy to assist. Wire Transfer Form

Is internet banking safe?

As with all channels, Internet banking is as safe as the efforts both you and your bank take to safeguard your financial information. At Caribbean Union Bank, we place the utmost importance on our customers' privacy and security and follow the most stringent online security standards. For further information, please contact us

How do I sign up for internet banking?

As a new customer, you will be automatically signed up for internet banking upon establishing your relationship with Caribbean Union Bank. However, if you are an existing customer, you can complete the internet banking form here

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